Helping prior, existing and new customers/members with the positive resolution of the issues that results in greater satisfaction and retention, typically related to technology, within the customer service arena. Extensive additional experience in technology recycling, contact management marketing, cross platform secure remote support, and vertical market (construction, accounting & property management) software marketing, sales and support. to operational anomalies and productivity regarding personal computers, tablets, smartphones and IOT devices, applications plus operating systems. Support provided for macOS, iOS, Windows and Linux/Ubuntu platforms. Recommendations and training on prevention of issues relating to security, practices, backup, and recovery of information. Migration assistance and tools to assistant in to transition to more current versions while preserving existing hardware and software investments.